FAQ's

Need an additional card to a different address?

Sure. Request this on the Hub or here, or send an email to ABS.Implementation@argos.co.uk, specifying contact details for the new card holder. This should include the name, phone…

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Can I change the email address that PDF invoices go to?

Yes, you can – just request the changes easily on the Hub or here. Alternatively, email abs.implementation@argos.co.uk and let us know who needs removing and who they need…

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Can I have my invoices and statement sent to different email addresses?

Yes, you can have 2 email addresses for your invoices and an additional 2 for your statements. Just request the changes on the Hub or online. Alternatively, you…

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How do I find out what the payment terms on my account are?

Payment terms vary slightly from client to client so please refer to your Commercial Terms Document or contact the Implementation Team via abs.implementation@argos.co.uk for clarification. Payment terms start…

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Why is the price on my invoice different to when I placed my order?

The price you will be charged will be the price of the product on the day that your order is placed. If you placed your order online, in-store…

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I have not received my order. What can I do?

Your receipt or despatch reference will give details of who to contact. They will check the status of your order and if it has been delivered confirm the…

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I’m missing several invoices. Is it possible to get copies of these?

Please log-in to the Hub, where 6 months of invoices are stored for you to access. For older invoices please send an email to abs.copy-invoices@argos.co.uk giving a timeframe…

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How long do I have to return an item for a refund or replacement?

There are various timescales dependent upon the item, if you call 0345 640 2020 they will be able to advise you.

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Will the courier contact me before delivery?

It’s not always possible for us to contact you before delivery on all items. However, we will aim to do so where we can. If you have ordered…

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