Grand Union Housing Group is an innovative leading provider and developer of affordable housing and related services in Bedfordshire, Buckinghamshire and Northamptonshire, managing around 12,000 properties.
Vision for growth
Our ‘2020 Vision’ is to build 1,500 new homes by 2020, enabling more people to rent or own a home that they can afford. We’re aiming to deliver an ambitious, expanded programme of high quality services that our customers want, in the way that they want to receive them, whilst improving the wellbeing of those who need extra support, particularly the elderly.
Across the Group, we aim to provide our customers with excellent services and homes. We offer a range of tenures and home types, ranging from fixed term tenancies or starter tenancies at social or affordable rent all the way to shared ownership, market rent and market sale.
We work with Argos for Business to help furnish our properties to a high standard, in readiness for new tenants to move into. “The size of the product range Argos is able to offer gives us great choice and availability, ensuring homes are furnished with modern, quality items throughout the properties”.
“When choosing a supplier to help support our work, great service and communications are priorities. Argos for Business provide both of these through their Business Centre Solution. We have a day-to-day contact in-store, which helps reduce our administrative workload. Processing orders, sourcing stock and managing delivery deadlines is all taken care of for us”.
Encourage is our support service that allows us to provide housing and support for adults with learning disabilities, as well as providing homes for the over 55s. Our support service also supports older tenants via our Lifeline and Community Alarm and Support Service (CASS). The CASS gives customers the ability to maintain their independence while living in their own home. At the same time giving family members peace of mind knowing that their loved ones are safe.
With such varied needs of our customers, Argos offers the breadth of product categories to ensure we can minimise the number of suppliers we use.
“Being able to source thousands of items from Argos means that we aren’t wasting valuable time chasing around lots of different suppliers, trying to consolidate multiple orders. We have a core range of items we know we need for our homes, and whether its furniture, furnishings or electrical items or appliances, the Argos Business Centre is able to source and supply what each home needs”.
“The Argos Business Centres’ real strength is their communication to us, ensuring we are aware of how each order is progressing. For us, having someone to be able to call to discuss our needs and to fully understand what we are trying to achieve is refreshing and a real point of difference. It helps us get our homes ready on time for our customers”.
Richard Pearce – Procurement and Insurance Manager