Business Account Service Update

Need to place an order?

You can place orders using your Business Account card at argos.co.uk

If you’ve not done this before, you’ll just need to create an account on argos.co.uk and enter (and save) your 19-digit card number in your new account. You’ll only need to do this once and it will make checking out much quicker the next time.

What’s the PO / Reference field when making purchases online?

This is a reference for you to be able to match your purchase with the invoice you will receive – if you do not have a PO number you can just use your name or the date.

How do i check progress of my order?

You can track the progress of your order, including dispatch information, here

 

Where can i get help with my order?

For all orders placed online, you can get in touch with us and get help here

 

My Account Card isn’t working?

Speak to our Credit Control Admin team to check your available credit limit on 0345 640 6401 or via email at ABSCreditControlAdmin@argos.co.uk

 

Need an additional or replacement card?

You can manage your cards and your account here

 

My items are faulty or need to be returned

For all orders placed online, you can get in touch with us and get help here

 

There is a problem with my invoice

Speak to our Credit Control Admin team on 0345 640 6401 or via email at ABSCreditControlAdmin@argos.co.uk

 

I normally order through a contact centre

At present, we are unable to process orders this way, as our contact centre is currently helping colleagues with Sainsbury’s orders to help feed the nation. However, we will try to process orders this way if you are a priority organisation. ie NHS, Charity, School, Local Authority etc. Please use your normal business order route and we’ll endeavour to help.

For all other customers please order online here

 

Can I use Argos stores?

Following the Prime Minister’s announcement, standalone Argos stores are now closed. The Argos website is open as usual and still offering fast delivery, so while shops are shut customers can still buy Argos products online quickly and easily.

Argos stores in Sainsbury’s supermarkets are also still open. Check here to find your nearest store.

We would strongly encourage you to order your items online for delivery, or to collect whilst doing your essential food shopping at Sainsbury’s.

 

Can I still return an item?

Whilst our standalone stores are closed, we cannot accept any returns. However, any purchases made from 1 March, our 30 day returns policy has been extended. Once our standalone stores reopen, you will have 30 days to return your item.

In line with our returns policy, these products will need to be unopened, unused and in their original packaging, with proof of purchase.

For the latest service updates please see here

Can I have a replacement for a damaged or faulty item?

Unfortunately, we currently cannot offer this option. However, for orders purchased from 1 March, we have extended our 30 days returns policy. Once our standalone stores reopen, you will have 30 days to return your faulty item for a repair, replacement or refund.

For the latest service updates please see here