My card has been lost/stolen, what do I need to do?
You can report a lost/stolen or damaged card online.
Alternatively, please call our Implementation Team on 0345 605 4380, they are available Mon-Fri 9am-5pm.
You'll need to let us know which card has been lost / stolen and where the replacement card needs to be sent to (if it's different from the main address on the account).
You can also email firstname.lastname@example.org with the information.